Temu Customer Service: How to Contact?

Do you frequently place orders from Temu? Recently, you ordered something from Temu and have some issues with your order. That’s why you need to contact the Temu Customer Service team.

Temu is an online company that offers almost all types of products under different categories like-  Appliances, clothing, beauty, accessories, and more at affordable prices. Does Temu also provide customer support?

Yes, Temu provides support help to its customers as well as non-customers either from the Temu App or the Temu Website.

What Does Temu Offer?

Temu is a one-stop destination or a company from which you can shop for almost everything at an affordable rate. You can shop for up to 90% off on your first order or any occasion.

Temu offers an excellent return and refund policy. Temu deals in the following categories- 

1. Appliances
2. Musical Instruments
3. Women’s Clothing
4. Women’s Shoes
5. Tools & Home Improvement
6. Men’s Underwear & Sleepwear
7. Sports & Outdoors
8. Patio, Lawn, & gardens
9. Industrial & Commercial
10. Kid’s Fashion
11. Automotive
12. Pet Supplies
13. Beauty & Health
14. Jewelry & Accessories
15. Arts, Crafts, and Sewing
16. Women’s Lingerie and Lounge
17. Men’s Shoes
18. Smart Home
19. Electronics
20. Women’s Curve Clothing
21. Kid’s Shoes
22. Men’s Clothing
23. Toys & Games
24. Baby & Maternity
25. Home & Kitchen
26. Bags & Luggage
27. Health & Household
28. Office and school supplies
29. Cell Phones & Accessories
30. Men’s Big and Tall 

Wow!! Isn’t that amazing? That you will get all of your products from one place at a lesser price. That’s the reason, why Temu is the most popular online shopping website across the world.

How To Contact Temu Customer Service?

Want to connect with the Temu customer service support team? Don’t Worry!! Here are some ways in which you can reach out to the Temu team and discuss your issue with them.

Contact Temu From Temu App

Open your Temu App and send a message to their team related to any specific order or product.

Contact Temu From The Website

Go to the Temu Website and click on the “Message” option from the right side of the screen. Enter your information and sign in to Temu. Then, your Message box will open.

Contact Temu Via Chat

Go to the Temu Contact Us page and click on the Contact Us link under Need Help? Section. A chat box appears in front of you. Type your query and get assistance from their team.

Contact Temu By Mail

Send your queries via Mail to Temu’s office address- Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA.

Contact Temu Via Social Media

Temu has different social media handles and is pretty active on all of them, especially on Twitter. You can also send a message to Temu on Instagram and Facebook.

Send your query as a message on any of their Social Media account and wait for their response. You can also send messages on all the platforms at the same time.

Get Help From The Temu Support Center

Temu has a support center page in which most of the queries are answered. Visit the Temu Support Center and you will see all types of issues on that page.

Select the type of problem you are facing and a description will be given to you to resolve that specific problem.

You can visit this page before or after contacting the Temu service team.

Temu Customer Service Review

Customers who shopped at Temu gave mixed reviews about its services and customer service support. Some People are satisfied with their services and products, while some customers complain, that Temu does not provide high-quality products.

Even, some customers found it difficult to get connected with their service team. Temu does not provide you with any phone number for direct conversation, due to which customers face difficulty.

People confirmed that, even on chat or messages, the exact query is not solved. People declare Temu customer support service as messy and difficult.

Temu customer service gets 3.2 ratings on Trust Pilot by the customers. You can check out the ratings below-

It all depends upon the experience of the customers. It’s not necessary that you will also get a bad experience while contacting the Temu Support Team.

Maybe your contact process goes smoothly with Temu and you will get answers to your queries.

Frequently Asked Questions

Can You Contact Temu Customer Service For A Refund?

Yes, Temu Customer Service Refund is possible. You can contact their team to get information about your refund status or any query related to the refund.

Can You Cancel Your Temu Order?

Yes, before shipping, you can cancel your Temu order from your Temu Account.

Conclusion

Do not rely completely on Temu customer service reviews. People gave reviews according to their experience. Contact the Temu team from your side (via any of the above-mentioned methods) and see if your query is resolved or not.

If you are not satisfied with their response, then you can access their Support Center section and try to solve your query. Overall, the customer service experience of Temu is not so bad.